FREE Pick Up and Delivery
FREE Pick Up and Delivery
Schedule your FREE pick up at least 12 hours in advance.
After scheduling your pickup, you will get a text reminder the afternoon/evening before your pickup.
Have your dirty laundry in a cinchable bag (kitchen trash bag). Please separate any items needing stain treatment in smaller bag inside the larger bag (fees apply). We are not able to read individual label washing instructions. *Be sure to check your pockets! Laundry Ladybug is NOT responsible for items lost in the wash or damaged by things left in pockets (chapstick, crayons, pens, gum, etc).
Once picked up, you’ll receive a text letting you know your laundry has been successfully picked up.
From there, your laundry will be out of your hands! Your order preferences are reviewed, and your laundry will start processing. The next day, your clean laundry is delivered in a clean bag! Deliveries are between 8AM-10AM. Same Day Service will have delivery in the afternoon/early evening of morning pick up (special rates apply).
You will get a text once delivery is completed. Payment must be completed prior to delivery.
Trash bags work best or any kind of cinchable bag! Don't worry about labeling or tagging your bags, we will do that for you!
We also have reusable bags for sale in addition to your complimentary first order bag.
Unfortunately, we are not able to accept items not bagged (i.e., plastic totes, laundry baskets or laundry hampers).
The Ladybug Bag is a 20 gallon red bag and holds approximately 30 pounds.
We deliver the next day. We do offer same-day service (special rate applies) that offers morning pick up and same day afternoon/evening delivery.
Any item containing down/feathers, pillows, electric blankets, dry clean only items.
We cannot accept items that may pose a safety risk to us and/or the items of other customers cleaned in the same machines. These include items that have been contaminated with Excessive bodily fluids from a human or pet, Excessive pet hair, Mold/Mildew, Bugs/insects, Poison ivy or poison oak oils, Hazardous chemical residue
Please email us within 24 hours of delivery with any concerns with your order. We’ll respond back ASAP with feedback and a resolution. We make no promises of stain removal.
There is normal wear when clothes are washed; in the highly unlikely event that your laundry is damaged or lost while in our possession, you’ll be promptly reimbursed if it cannot be repaired or located. (Note: possession being in our company vehicle or laundering location. Laundry Ladybug is not responsible for lost or stolen articles when the items are at your doorstep or at the agreed upon pick-up/delivery point.) Please see Terms of Use.
